Feedback from previous guests about their experience.
84%
liked the hotel and would stay again
Spacious rooms
Attentive service
High dining prices
Limited nearby activities
8.4/10
Great
Rooms
8.4
Location
6.6
Service
7.6
Dining
7.6
Guest reviews
8.4/10
based on 5 reviews
9.4
9.4/10 based on 27 reviews
Simon
United States of America,
January
2025
6.8/10
During my stay at the ryokan, I found the experience to be moderately enjoyable but quite pricey for what I received. The room was incredibly spacious and clean, with a lovely traditional feel. However, the dining experience left something to be desired, and the lack of English-speaking staff made communication challenging. Overall, it can be a decent one-time experience but may not be worth the steep price if you're looking for value.
Rooms
8.0
The room was spacious and clean, featuring a tatami main area and large shower with a cedar soaking tub, but lacked privacy due to adjacent buildings.
Service
7.0
Service was acceptable, but the staff had limited English skills, making it difficult to address certain needs.
Location
6.0
While conveniently accessible from Tokyo, the immediate area around the ryokan had little to offer in terms of entertainment.
Dining
6.0
The dining experience was good in terms of presentation but didn't match the price and lacked a cozy atmosphere.
Facilities
7.0
The hotel grounds were beautiful with a classic garden, although the overall facilities showed some signs of age.
James
United States of America,
January
2025
9.0/10
My stay at the Jinya was absolutely delightful, offering an exquisite experience of traditional Japanese hospitality. The atmosphere was incredibly peaceful, and the multi-course meals were beautifully prepared and delicious. However, since it's in a remote area, dining options outside of the Jinya are quite limited, and the price for the exquisite meals is on the higher side. Still, I found it well worth the splurge for such a unique experience.
Rooms
10.0
The room was spacious, featuring a private bathroom and an in-room onsen that provided ultimate relaxation after a day of exploring.
Service
9.0
The staff was very kind and attentive, ensuring our needs were met even with language barriers. They truly went out of their way to make our stay memorable.
Location
7.0
While the location is a bit remote with limited food and entertainment options nearby, it's conveniently situated just steps away from the train stop.
Dining
10.0
Dining at the Jinya was a highlight of my stay. Both the dinner and breakfast were multi-course events, each deliciously crafted, and they accommodated dietary preferences beautifully.
Facilities
9.0
The facilities, especially the onsen in the room, made the stay incredibly relaxing. The setting itself was serene and added to the peaceful retreat ambiance.
Richard
United States of America,
October
2024
7.6/10
My stay at this ryokan was both unique and memorable, thanks to the serene setting and the thermal waters that provided ultimate relaxation. The experience felt traditional and authentic, but I did find the overall value a bit steep for what was offered. While the rooms were spacious and clean, the dining experience struck me as average, and the lack of English-speaking staff made communication a bit challenging.
Rooms
7.0
The room was spacious but a little cold at first; luckily, they provided a portable radiator. It was clean and had a nice view, though the privacy was affected by an adjacent building.
Service
8.0
The service was kind and attentive, with staff making an effort to accommodate us, even if they struggled with English.
Location
8.0
Nestled among small apartment buildings, it's conveniently located just a short walk from the train station, making it accessible for a quick getaway from the city.
Dining
6.0
Dinner was beautiful and well-presented, but honestly, I felt that the quality didn’t match the price; breakfast was served cafeteria-style in a large open room, which detracted from the experience.
Facilities
9.0
The thermal waters were a highlight, offering a truly relaxing experience, and there are pleasant gardens to stroll through.
Tom
United States of America,
October
2024
7.0/10
The ryokan experience was unique, offering spacious accommodations and a peaceful garden setting. However, the value for money felt lacking, especially with the dining options not meeting expectations for the price. The staff was accommodating, but communication was sometimes a challenge due to language barriers. A bit remote, making it hard to find additional activities nearby.
Rooms
8.0
Our room was spacious, clean, and well-maintained, but it lacked toilet facilities inside, which was inconvenient.
Service
7.0
The service was attentive and accommodating, although there were language barriers that occasionally made communication difficult.
Location
6.0
Located a short walk from the station, the hotel is somewhat remote with limited options nearby, which felt isolated.
Dining
7.0
The dinner and breakfast were decent, but both meals didn’t quite justify the high price point offered.
Facilities
7.0
The facilities include traditional gardens and paths for leisurely walks, which were lovely, but overall felt a bit dated.
Spacious rooms
High dining prices
Matt
United States of America,
September
2024
8.0/10
Staying at Jinya was a beautiful and relaxing experience. The spacious rooms offered a private onsen, and the dining was exceptional, particularly for special dietary needs. However, being in a remote town limits outside food and entertainment options, and while the service was attentive, they do have some room for improvement in communication. All in all, it’s a lovely place to unwind for a night or two.
Rooms
9.0
The room was very spacious, featuring a private bathroom and an onsen, which made it incredibly relaxing.
Service
7.0
The staff was attentive and responsive, accommodating dietary requests effectively, but they could improve in communication as they spoke limited English.
Location
6.0
Although conveniently located just steps from the train station, the remote town offers limited food and entertainment options.
Dining
9.0
Dining at Jinya was a highlight, with beautiful and delicious dishes that met dietary needs exceptionally well.
Facilities
9.0
The facilities were excellent for relaxation, particularly with the private onsen in the room.
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